Departments

A Full-Service Team Ready to Support You

When you want more information, you want it now. We won’t make you funnel through multiple departments, experts or auto-responses.

Our sales and customer service teams are ready for you to reach out.

If you have any engineering or quality assurance questions, such as those listed below, start by contacting our customer service team – they’ll get you connected to the right person or may be able to answer your question directly.

Customer service:

  • Do you want to submit a new order?
  • Do you have a question about the status of an order?
  • Do you want to change an order?

Contact customer service by calling (440) 951-8500 or email [email protected].

Engineering:

  • Are you an existing customer who has a technical question?
  • Do you need expert advice about part manufacturability?
  • Do you have a general question about our prototyping capabilities?

Contact customer service by calling (440) 951-8500.

Quality assurance:

  • Are you an existing customer with a quality question or issue?
  • Would you like to understand how our quality assurance process works?

Contact customer service by calling (440) 951-8500.

Sales:

  • Do you need to talk about the pricing of a service we offer?
  • Do you have a question about your contract terms?
  • Would you like to talk more about a quote you received?
  • Do you have a general question about what a partnership with Neway looks like?

Contact sales by calling (440) 951-8500 or emailing [email protected].

If you’re not sure where to start, have a general inquiry or are looking to get the discussion started, contact us online today.

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